With the Cloud Call Center solution, you get rid of hardware set up and maintenance costs.
With the Artificial Intelligence (AI) solutions, you can take the user experience that you offer to your customers to a new level.
Provides remote working opportunity. It brings flexibility to your call center as the cloud system can be accessed from any location with an internet connection.
Access to the cloud system can be provided with devices such as PC, tablet, smartphone, etc. This way, your Call Center employees can access an online platform where they can communicate with customers using different devices.
With omnichannel support, you can manage all written and voice communication channels such as call, SMS, e-mail, chat, social media, etc. from a common platform, providing ease of control and management.
Advanced analysis and reporting tools increase tracking and efficiency.
You can manage all customer interactions from a single screen, providing seamless experience.
We can quickly set up your installation and make your Call Center functional.
User accounts (administrator, customer service representatives, and others) can be defined in the desired number. Afterwards, the numbers of user accounts can be easily increased or decreased according to your needs.